Privacy Policy

At The Entertainers, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect the information we gather from our clients and website visitors.

Information We Collect:

• Contact Information: We may collect your name, email address, phone number, and mailing address when you contact us or inquire about our services.
• Event Details: We may collect information about your event, such as the date, location, and type of event, to provide you with personalized services.
• Payment Information: If you make a payment for our services, we may collect payment details such as credit card information or bank account details.
• Communication: We may keep records of our communication with you, including emails, phone calls, and messages, for quality assurance and customer service purposes.
• Website Usage Data: When you visit our website, we may collect information about your browsing behavior, such as your IP address, browser type, and pages visited, to improve our website and user experience.

How We Use Your Information:

• Providing Services: We use the information you provide to deliver our DJ services, including coordinating event logistics and communicating with you about your event.
• Billing and Payments: We use your payment information to process payments for our services and manage billing inquiries.
• Communication: We may use your contact information to send you important updates, newsletters, promotions, or other communications related to our services.
• Improving Our Services: We analyze website usage data to improve our website functionality, content, and user experience.
• Legal Compliance: We may use your information to comply with legal obligations, such as responding to lawful requests from government authorities or enforcing our terms and policies.

Information Sharing and Disclosure:

• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in providing our services, such as payment processors, website hosting providers, and marketing partners.
• Legal Requirements: We may disclose your information in response to subpoenas, court orders, or other legal processes, or to establish or exercise our legal rights or defend against legal claims.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

Data Security:

• We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
• We use encryption, firewalls, access controls, and other security technologies to safeguard your personal data.
• Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Your Rights and Choices:

• You have the right to access, update, or delete your personal information at any time by contacting us.
• You may choose not to provide certain information, but this may limit your ability to use some of our services.
• You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or contacting us directly.

Children’s Privacy:

• Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy:

• We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means.

Contact Us:

• If you have any questions, concerns, or complaints about our privacy practices or this policy, please contact us at info@theentertainers.co.za

Effective Date:

• This privacy policy is effective as of 6 February 2024 and applies to all information collected from you before or after this date.